All your records are kept in strictest confidence in line with UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018 whether you are an adult or child.
Confidential case notes are kept in a lockable folder and any data kept on electronic devices such as a laptop are password protected.
Information is only ever shared with other individuals or organisations with your consent unless the law states otherwise for good reason.
I safely destroy information no longer needed after a minimum of 5 years or until 5 years after your 18th birthday if you are a minor.
If you are under 18 you will need co-consent from your parent/guardian and they must be present for the treatment.
I only record information relevant to your treatment(s) and wellbeing.
You have the right to access a copy of information kept about you or if you are the parent/legal guardian of a child or person lacking capacity I retain records for. This is called a "Subject Access Request" and I have 1 month to provide a copy of your records to you, free of charge, after you have submitted a Subject Access Request. Extenuating circumstances may mean this 1 month may be extended up to 3 months.
You have the "right to rectification" which means you can ask me to update anything that is factually incorrect about you or a child/person lacking capacity in your care.
You have the "right to erasure" and the "right to be forgotten". This means you can request for all your records to be deleted. This can be requested by a child’s parent/guardian or guardian of a person lacking capacity too.
You have the right to ask me to stop sending you any promotional material at any point. I rarely send this kind of material. I do not send this information to children or vulnerable adults.
You have the right to complain to the Information Commissioner's Office (ICO) if you have any concerns about privacy. I trust clients would be able to contact me first to resolve any issues, but should you need to make a complaint to the ICO, you can contact them at: https://ico.org.uk/