COVID-19 Policy

COVID-19 Policy The Little Massage Clinic takes your good health seriously

I have undertaken a thorough & regularly reviewable risk assessment which I will use as a basis to decide if & how I treat each client. This will involve an additional checklist & disclaimer which you will be required to complete prior to each treatment. I will also conduct consultations via telephone at an agreed time prior to your appointment to reduce contact time & prepare for your massage. I will run through the new routine & expectations with you then. When you arrive for your massage, I will check nothing has changed since our pre-appointment consultation & remind you of our requests such as good hand hygiene & take your temperature.
If there is any risk of symptoms or COVID-19 contact you will be asked to leave & rearrange your appointment for another time when it is deemed safe.
Likewise, if I have a temperature or develop any symptoms or have exposed myself to any risks, I will cancel or defer our appointment.
I have temporarily amended my cancellation policy & waived any cancellation fees for the foreseeable future. This is because I do not want anyone to attend an appointment feeling that they will miss out financially if they cancel their appointment. Please let me know as soon as possible if you develop symptoms or a temperature so we can cancel your appointment, even if that is on the morning of your appointment.
I will adhere to the most recent guidelines stipulated by The Federation of Holistic Therapists, NHS, WHO & the government as a minimum and keep up to date with research & training in order to keep myself well informed on COVID-19 & cross infection control & the use of personal protective equipment (PPE). I will also ask you to comply with guidelines in a similar fashion e.g. wearing masks during your visit including during the treatment.
Social distancing measures must be observed at all times.
Other treatments I offer will be reintroduced as risk lowers and treatments may be adapted in the interim.
Risk assessments with more detail for the Blue Lotus Therapy Centre & for the treatments on offer are available upon request.
I am happy to discuss any aspect of your treatment, any concerns or queries. Feel free to contact me on:
Mob: 07899 944650

Nicolle Mitchell
Holistic Massage Therapist MFHT, ITEC Dip

Your Health at Heart